Computer Software Associates, Inc. has immediate openings for full-time software and hardware support technicians. Primary job responsibilities for software support involve on-site training and installation, in-house phone support/troubleshooting, as well as program testing and documentation. Responsibilities for hardware technicians include phone support, troubleshooting hardware and network support issues, and staging systems. Candidates should be detail-oriented with excellent problem solving, decision-making, and communication skills (both verbal and written). Must be able to learn and work autonomously and also as part of a team. Experience and/or familiarity with county government a bonus. Computer skills required; database experience ideal. Some travel required to a wide variety of destinations. Excellent starting salary and benefits including health/life insurance, Simple IRA, travel bonuses and per diem, opportunity for profit sharing, paid vacation, holidays, and sick time. Degree preferred, but not required.

Positions are currently available in the following departments:

• APEX – supports our Document Indexing and Imaging software, iTax and iDoc web portals, Marriage License Program, and the School Meal Accounting System
• PROGRESS – supports our county taxation software, including Tax Billing, Tax Assessment, Cash Receipting, Motor Vehicles, and Vehicle Registration modules
• VISIONS – supports our Financial Package, which is used by School Districts and Counties across the country
• SYSTECH – provides hardware and network support to our Counties and Schools as well as to many local businesses

We are looking for energetic individuals to join our customer service team. If you enjoy working in a challenging, fast-paced, and friendly environment, send us your resume today! Applications welcome from seasoned veterans, recent college graduates, and anybody who likes to work with both computers and people. Please include a detailed listing of computer skills/experience and cover letter. Send us your resume via email at support@csa-inc.net